Business Team

Smalltown Dental; Morton (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401K Match

Health Insurance

CE Allowance

Team Bonus

Uniform Allowance

Paid Holidays

Paid Time Off

Education & Growth

Leadership Support

Volunteer Time Off

Job summary

Smalltown Dental is seeking a dental front office team member to join our multi-office practice and elevate patient care. This role emphasizes strong communication, multitasking, and a positive attitude to support exemplary patient experiences.

You’ll interact with patients across channels, schedule appointments, handle payments, and contribute to a friendly, efficient office culture. Competitive hourly pay and comprehensive benefits accompany this opportunity.

Qualifications

• Front office experience in a dental setting.
• Knowledge of dental terminology.
• Strong patient care focus with high attention to detail.
• Excellent written and verbal communication.
• Ability to learn quickly and adapt to new concepts.
• Proficiency with computers and dental software such as Dentrix Ascend.
• Willingness to work with a team to meet goals.

Responsibilities

• Greet and communicate with patients in person, by phone, and by email.
• Schedule and confirm appointments per office guidelines.
• Provide high-level customer service to patients.
• Process payments and assist with financial discussions.
• Print and maintain reports and update records.
• Collaborate with team to achieve targets.
• Follow policies to help achieve patient care objectives.

Skills

Dental front office experience

Knowledge of dental terminology

High-level patient care

Interpersonal communication

Ability to learn quickly

Attention to detail

Dentrix Ascend experience

Tools

Dentrix Ascend

Job description

Ready to join a multi-office dental practice making waves in the field? Smalltown Dental strives to become the new standard of dental care, and we are looking for new additions to the team that will help us improve our patient care.

The dental business team member is a key position that requires a knack for customer service, a positive attitude, and the ability to learn quickly. An ideal candidate is a strong communicator, feels comfortable multi-tasking, and is excited to play a role in improving the lives of our patients.

If you have been searching for an opportunity to develop your career and learn new skills alongside dedicated professionals, we look forward to hearing from you!

Requirements

• Dental front office experience
• Knowledge of dental terminology
• High-level understanding of patient care
• Interpersonal communication (written and verbal)
• Ability to learn quickly and grasp new concepts
• Attention to detail - We are an organization with seasoned professionals. We value those who have a keen eye for detail
• Strong understanding of utilizing computers and dental software (Dentrix Ascend experience preferred but not required)

Business Team Benefits

• 401K (We Match!)
• Health Insurance
• CE allowance
• Team Bonus
• Uniform Allowance
• Paid Holidays
• Paid Time Off
• Smalltown University - Education & Growth
• Daily Support - from Leadership Team
• Volunteer Time Off

Day To Day Responsibilities

• Communicate with patients regarding their treatment needs in person, by phone, and by email
• Follow office guidelines to achieve set goal targets
• Provide high-level customer service to our amazing patient base
• Schedule and confirm appointments
• Collect payments and assist in financial conversations
• Print and maintain various reports
• Work with your team to accomplish established goals

Our office offers a competitive hourly rate for qualified applicants, with generous benefits, including health insurance

Pay Ranges: $19 - $24 per hour

We are looking for serious and forward-thinking candidates for this incredible opportunity!