Dental Front Office Pro — Patient Care Advocate

Heartland; Terre Haute (IN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Free dental services for you and your/

Life insurance

Disability insurance

Health savings account

Dependent care and college savings

Monthly bonus opportunities

401(K) retirement plan

Paid holidays

Paid time off after 90 days

Continuing education

Job summary

Heartland Dental is seeking a Business Assistant to join Terre Haute Family Dental Care in Terre Haute, IN. You’ll support the front office, greet patients, answer phones, schedule using Dentrix, and help with insurance claims and payments.

Ideal candidates have experience in fast-paced, customer-focused settings, strong communication and organizational skills, and a willingness to learn and grow within a supportive team.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and insurance communications.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding payments.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join Terre Haute Family Dental Care in Terre Haute, IN. You’ll support the front office, greet patients, answer phones, schedule using Dentrix, and help with insurance claims and payments.

Ideal candidates have experience in fast-paced, customer-focused settings, strong communication and organizational skills, and a willingness to learn and grow within a supportive team.