Dental Front Office & Insurance Coordinator

Heartland Dental; Plainfield (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental services for you and dependents

Life insurance

Disability insurance

401(k) retirement plan

Bonus opportunities

Paid holidays

Continuing education

Job summary

Heartland Dental's Plainfield office in Indiana is seeking a diligent Business Assistant to support our front desk. You’ll help create a welcoming patient experience and keep daily operations running smoothly in a collaborative team environment.

Responsibilities include greeting patients, answering phones, coordinating with insurance, using Dentrix for scheduling and records, posting payments, and assisting providers to optimize office efficiency.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection experience.

Responsibilities

• Greet and assist patients entering the office.
• Manage front office duties: phones, mail, and emails.
• Use Dentrix for scheduling and records.
• Schedule and coordinate appointments for multiple providers.
• File insurance claims and follow up on payments.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

EMR

Job description

Heartland Dental's Plainfield office in Indiana is seeking a diligent Business Assistant to support our front desk. You’ll help create a welcoming patient experience and keep daily operations running smoothly in a collaborative team environment.

Responsibilities include greeting patients, answering phones, coordinating with insurance, using Dentrix for scheduling and records, posting payments, and assisting providers to optimize office efficiency.