Dental Front Office Business Assistant: Dentrix & Claims

Heartland Dental LLC; Frisco (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO

Job summary

Rock Hill Dental Care in Frisco, TX is seeking a proactive Business Assistant to join our state-of-the-art office. You will support the front desk, verify insurance, submit claims, present treatment options, and help the team deliver excellent patient care in a collaborative, patient-focused environment.

Ideal candidates are comfortable with Dentrix, handling phones and emails, coordinating appointments for multiple providers, and keeping accurate records.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Tools

Dentrix

Job description

Rock Hill Dental Care in Frisco, TX is seeking a proactive Business Assistant to join our state-of-the-art office. You will support the front desk, verify insurance, submit claims, present treatment options, and help the team deliver excellent patient care in a collaborative, patient-focused environment.

Ideal candidates are comfortable with Dentrix, handling phones and emails, coordinating appointments for multiple providers, and keeping accurate records.