Dental Front Office & Patient Experience Coordinator

Williams Implant Wesley Chapel; Wesley Chapel (FL); Vor Ort; USD 38.000 - 48.000; Vollzeit

Zusammenfassung

Marquee Dental Partners seeks a Patient / Call Center Coordinator to independently manage front office operations under the guidance of the Operations Leader. You will secure financial commitment from patients and handle scheduling, insurance claims, and patient service with a focus on ensuring an exceptional patient experience.

The role requires a high school diploma or equivalent and at least 2 years of business/office experience, with strong customer service, tech skills, and a

Qualifikationen

• High School diploma or equivalent
• 2+ years of business/office experience
• Knowledge of HIPAA and OSHA safety procedures

Aufgaben

• Help gain a financial commitment from the patient.
• Runs all front desk functions: scheduling, answering phones, check-in/out, reports, filing insurance claims, patient service.
• Maximize patient benefits with insurance companies to ensure proper payment.
• Assist patients in making the best possible decisions for their needs.
• Provide outstanding customer service and resolve patient concerns.
• Ensure patients have an extraordinary experience in the office.
• Follow HIPAA and company standards to protect PHI and patient information.
• Report to the Operations Leader and collaborate with doctors and staff to deliver care.
• Complete Continuing Education as required for self and staff.

Kenntnisse

Self-starter

Independent worker

Goal achiever

Customer service

Tech savvy

Lifelong learner

Feedback receptiveness

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Marquee Dental Partners seeks a Patient / Call Center Coordinator to independently manage front office operations under the guidance of the Operations Leader. You will secure financial commitment from patients and handle scheduling, insurance claims, and patient service with a focus on ensuring an exceptional patient experience.

The role requires a high school diploma or equivalent and at least 2 years of business/office experience, with strong customer service, tech skills, and a