Dental Treatment Coordinator — Patient Experience Lead

CPF Dental LLC; Nashville (TN); Presencial; USD 38.000 - 58.000; Jornada completa

Descripción de la vacante

Marquee Dental Partners seeks a Business Assistant II (Treatment Coordinator) to link patients and the dental team. You will educate patients on plans, present financial and scheduling options, and ensure clear understanding of oral care needs.

Under the Operations Leader, you’ll educate, schedule, handle insurance questions, and maintain a positive, collaborative environment while upholding HIPAA and OSHA standards and delivering exceptional service.

Formación

• Self-starter capable of working independently.
• Goal oriented with strong follow-through.
• Customer service focused and friendly.
• Proficient with computers and common office tools.
• Lifelong learner willing to continue education.
• Able to take constructive feedback professionally.

Responsabilidades

• Educate patients on treatment plans and answer questions.
• Present payment plans and scheduling availability.
• Assist in achieving financial goals by gaining plan acceptance.
• Collaborate with dentists to educate patients in a positive environment.
• Complete administrative duties accurately and timely.
• Answer calls about treatment, insurance, finances, and scheduling.
• Deliver exceptional customer service for a positive patient experience.
• Maintain HIPAA and OSHA compliance and protect PHI.

Conocimientos

Self-starter

Goal achiever

Customer Service Focused

Tech savvy

Lifelong learner

Receives feedback

Educación

High School diploma or equivalent

Descripción del empleo

Marquee Dental Partners seeks a Business Assistant II (Treatment Coordinator) to link patients and the dental team. You will educate patients on plans, present financial and scheduling options, and ensure clear understanding of oral care needs.

Under the Operations Leader, you’ll educate, schedule, handle insurance questions, and maintain a positive, collaborative environment while upholding HIPAA and OSHA standards and delivering exceptional service.