Dental Front Office Specialist – Patient Experience

CPF Dental; Anniston (AL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Marquee Dental Partners is seeking a Business Assistant I to independently run front office operations under the guidance of the Operations Leader. You will focus on securing financial commitments from patients and delivering an extraordinary patient experience in a dental practice setting.

The role covers scheduling, insurance claims processing, and customer service at the front desk, with HIPAA/OSHA compliance and a strong emphasis on team collaboration and continuous improvement.

Qualifikationen

• High school diploma or equivalent and at least 2 years of front-office experience.
• Front desk responsibilities include scheduling, phones, check-in/out, reports, insurance claims, and customer service.
• Adheres to HIPAA and OSHA safety procedures; protects PHI and patient data.

Aufgaben

• Secure financial commitment from patients for treatment services.
• Manage front desk operations and patient service.
• Process insurance claims and maximize patient benefits.
• Deliver exceptional patient experience and resolve concerns.

Kenntnisse

Self-starter

Independent worker

Goal achiever

Customer service

Tech savvy

Lifelong learner

Feedback receptiveness

Ausbildung

High School diploma or equivalent

2+ years front-office experience

Jobbeschreibung

Marquee Dental Partners is seeking a Business Assistant I to independently run front office operations under the guidance of the Operations Leader. You will focus on securing financial commitments from patients and delivering an extraordinary patient experience in a dental practice setting.

The role covers scheduling, insurance claims processing, and customer service at the front desk, with HIPAA/OSHA compliance and a strong emphasis on team collaboration and continuous improvement.