Dental Front Desk Specialist — Patient Experience & Billing

CPF Dental; Chattanooga (TN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Marquee Dental Partners seeks a Business Assistant I to independently manage front office operations under the guidance of the Operations Leader. You will focus on getting patients to commit financially for treatments and deliver an outstanding patient experience from arrival to checkout.

Key duties include scheduling, answering phones, processing insurance claims, and maximizing benefits while protecting PHI and complying with HIPAA and OSHA standards.

Qualifikationen

• High School diploma or equivalent.
• 2+ years of business/office experience.
• Knowledge of HIPAA and OSHA safety procedures.

Aufgaben

• Handle front desk operations including scheduling, answering phones, check-in and check-out.
• Process insurance claims and maximize patient benefits.
• Gain financial commitment from patients for treatments.
• Deliver exceptional patient service and resolve complaints promptly.
• Maintain HIPAA compliance and protect PHI and patient data.
• Collaborate with Operations Leader and staff to ensure smooth office operations.

Kenntnisse

Self-starter

Independent worker/thinker

Goal achiever

Customer service focused

Tech savvy

Lifelong learner

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Marquee Dental Partners seeks a Business Assistant I to independently manage front office operations under the guidance of the Operations Leader. You will focus on getting patients to commit financially for treatments and deliver an outstanding patient experience from arrival to checkout.

Key duties include scheduling, answering phones, processing insurance claims, and maximizing benefits while protecting PHI and complying with HIPAA and OSHA standards.