Dental Front Office & Patient Care Coordinator

Heartland; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Harpeth Dental Care is seeking a full-time Dental Front Office/Business Assistant to join our team. The role involves front desk duties, scheduling, insurance processing, and patient communications at a Heartland Dental supported office.

Ideal candidates have 1+ year in dental/medical settings, experience with Dentrix, and strong organizational skills. Emphasis on patient care, team collaboration, and learning in a stable, growth-oriented environment.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and insurer communications.
• Use Dentrix for scheduling and records.
• Schedule appointments for multiple providers in the office.
• Process claims, verification of benefits and payments.
• Post payments and manage accounts receivable.
• Review treatment plan fees and patient payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Harpeth Dental Care is seeking a full-time Dental Front Office/Business Assistant to join our team. The role involves front desk duties, scheduling, insurance processing, and patient communications at a Heartland Dental supported office.

Ideal candidates have 1+ year in dental/medical settings, experience with Dentrix, and strong organizational skills. Emphasis on patient care, team collaboration, and learning in a stable, growth-oriented environment.