Dental Front Office & Billing Coordinator

Heartland Dental; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Dental Front Office/Business Assistant for full-time work at Harpeth Dental Care. You will greet patients, manage front office tasks, schedule appointments across multiple providers, and handle insurance claims and payments.

You’ll use Dentrix and collaborate with the team to implement Heartland systems to optimize office efficiency. Ideal candidates have strong communication and organizational skills, experience in fast-paced dental settings, and a commitment to

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required; maintain data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Front office

Dentrix software

Scheduling

Insurance claims

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office/Business Assistant for full-time work at Harpeth Dental Care. You will greet patients, manage front office tasks, schedule appointments across multiple providers, and handle insurance claims and payments.

You’ll use Dentrix and collaborate with the team to implement Heartland systems to optimize office efficiency. Ideal candidates have strong communication and organizational skills, experience in fast-paced dental settings, and a commitment to