Dental Front Office Leader - Patient Experience & Ops

Revive Dental Group; Washington (District of Columbia); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical coverage, paid time off and -

401(k) with employer contribution

Dental treatment benefit for you and 1

Continuing education and on-the-job

Job summary

Revive Dental Group in Bellevue, WA seeks a Dental Front Office Manager to run the business side of the office. You’ll own the doctor schedule, guide the patient experience from first call to final payment, and manage the daily rhythm at the front desk.

No prior dental office experience is required; we value judgment, warmth with patients, and attention to detail. You’ll work with a friendly team, learn Dentrix and coding concepts, and help ensure smooth operations and compliant processes.

Qualifications

• Strong communication skills and real patience with anxious patients.
• Comfort with computers and the ability to pick up new software quickly.
• Ability to prioritize in a busy environment without dropping details.
• Reliability and discretion with confidential information.
• Dental front office experience and familiarity with Dentrix, insurance, and coding are a plus — not a requirement.

Responsibilities

• Manage the doctor schedule — fill openings, coordinate treatment sequencing, and keep the day running on time.
• Answer calls, schedule new patients, and manage confirmations and follow-up on unscheduled treatment.
• Verify insurance, submit claims, and work aging A/R to resolution.
• Present treatment plans and financial arrangements, including third-party financing options.
• Collect payments, run daily close-out and deposits, and keep the ledger clean in Dentrix.
• Resolve patient concerns with professionalism and judgment.
• Keep front office operations compliant with HIPAA and OSHA standards.
• Coordinate day-to-day workflow with the front desk team and the clinical side.

Skills

Communication skills

Patience with patients

Computer skills

Attention to detail

Dentrix usage

Tools

Dentrix

Job description

Revive Dental Group in Bellevue, WA seeks a Dental Front Office Manager to run the business side of the office. You’ll own the doctor schedule, guide the patient experience from first call to final payment, and manage the daily rhythm at the front desk.

No prior dental office experience is required; we value judgment, warmth with patients, and attention to detail. You’ll work with a friendly team, learn Dentrix and coding concepts, and help ensure smooth operations and compliant processes.