Dental Front Office Leader: Patient Care & Outreach

Beacon Oral Specialists; Falls Church (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Referral Program

Job summary

Beacon Oral Specialists is seeking a compassionate Front Office Administrator for our Falls Church/Merrifield area dental practice. You will manage registrations, verify insurance, schedule appointments, handle calls and emails, and maintain patient records with confidentiality while supporting surgeons and staff.

You thrive in a fast-paced healthcare setting, lead by example, mentor junior staff, and ensure a five-star patient experience from check-in to check-out, while upholding procedures

Qualifications

• Front office professional with compassionate and discrete approach.
• Excellent communication and interpersonal skills.
• Experience in healthcare or dental front desk settings preferred.

Responsibilities

• Lead, mentor, and train front office staff to align with policies.
• Coordinate visits to referring dental offices to build relationships.
• Plan marketing activities and community outreach.
• Coordinate implant/treatment communication between surgeons and referring dentists.
• Verify insurance coverage and explain benefits to patients.
• Greet patients, verify information, and assist with registrations.
• Manage appointment calendar to optimize scheduling.
• Respond to phone calls and emails with accurate information.
• Maintain and secure patient records and confidentiality.
• Assist with office supplies and vendor coordination.
• Deliver five-star patient experiences from check-in to check-out.
• Comply with all policies and maintain a safe, efficient environment.

Skills

Leadership

Communication

Customer service

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Beacon Oral Specialists is seeking a compassionate Front Office Administrator for our Falls Church/Merrifield area dental practice. You will manage registrations, verify insurance, schedule appointments, handle calls and emails, and maintain patient records with confidentiality while supporting surgeons and staff.

You thrive in a fast-paced healthcare setting, lead by example, mentor junior staff, and ensure a five-star patient experience from check-in to check-out, while upholding procedures