Front Office Administrator

Arizona Biltmore Dentistry; Gilbert (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Continuing education allowance

Health and Vision Insurance

Dental care for employees and family

Paid Time Off and Paid Sick Days

Simple IRA with employer match

Job summary

Arizona Biltmore Dentistry is seeking a Front Office Administrator to join our private practice in Gilbert, AZ. You will be the first point of contact, coordinating appointments, explaining treatment options, and handling patient communications to ensure a welcoming experience.

The role emphasizes HIPAA compliance, accurate records, and a patient-focused environment. We offer competitive pay, CE opportunities, and benefits for full-time staff.

Qualifications

• Two+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans).
• Strong customer service, communication, and organizational skills.
• Proficient with computers and standard office equipment.

Responsibilities

• Manage daily dental office operations and patient support services.
• Present and explain treatment plans and payment options.
• Coordinate appointments, referrals, scheduling, and patient communications.
• Resolve patient concerns while ensuring excellent customer service.
• Maintain accurate patient records and ensure HIPAA compliance.
• Ensure the office remains professional, efficient, and patient-focused.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or GED

Job description

As a Front office Administrator are you in an environment where you can provide the best care possible and be rewarded for it OR, is something missing? Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence. We are a thriving private practice seeking a Front office Administrator that shares our passionfor patient care and education, as well as creating a welcoming environment.

Key Responsibilities

• Manage daily dental office operations and patient support services
• Present and explain treatment plans and payment options
• Coordinate appointments, referrals, scheduling, and patient communications
• Resolve patient concerns while ensuring excellent customer service
• Maintain accurate patient records and ensure HIPAA compliance
• Ensure the office remains professional, efficient, and patient-focused
• Perform other duties as assigned

Qualifications

• Dental Assistant certification preferred but not required
• 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)
• Strong customer service, communication, and organizational skills
• Proficient with computers and standard office equipment
• High school diploma or GED required
• Detail-oriented with the ability to work independently and prioritize tasks
• Experience with dental insurance is required

Benefits

Benefits for full-time 32+ Hours/ Front office Administrator include:

• Competitive compensation
• Continuing education allowance and internal CE opportunities
• Health and Vision Insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Sick Days
• Medical flex plan for Short-term Disability/Life
• State‑of‑the‑art technology and equipment
• Simple IRA contribution with % employer match
• Training and professional development
• Fun outings with the team

An equal opportunity employer and an advocate for diversity and inclusion.