Dental Front Office Specialist: Patient Experience

Beacon Oral Specialists; Dunwoody (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Referral Program

Job summary

Beacon Oral Specialists is seeking a Front Office I to join our Dunwoody, GA practice. You will greet patients, handle registrations, verify insurance, manage the appointment calendar, and support the clinical team to ensure smooth daily operations.

This on-site role emphasizes strong organizational and communication skills, proficiency with Microsoft Office, and a commitment to delivering a five-star patient experience from check-in to check-out.

Qualifications

• High school diploma or equivalent is required.
• Proficiency with computer software applications.
• Strong organizational skills for scheduling and records.
• Professional language and customer service mindset.
• Excellent written and verbal communication.
• Ability to handle sensitive information with discretion.
• Excellent documentation and Microsoft Office skills.
• Passionate about healthcare excellence.

Responsibilities

• Greet patients with a warm, friendly demeanor and assist with registration.
• Manage the appointment calendar and coordinate with surgeons and staff.
• Answer phone calls and emails, providing accurate information on services and policies.
• Maintain and update patient records with confidentiality.
• Verify insurance coverage, prior authorizations, and patient financial responsibilities.
• Coordinate office tasks, supplies, mail, and vendor communications.
• Deliver a five-star patient experience from check-in to check-out.
• Adhere to all policies and protect patient information.

Skills

Computer literacy

Organizational skills

Customer service mindset

Written and verbal communication

Discretion with information

Documentation skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Beacon Oral Specialists is seeking a Front Office I to join our Dunwoody, GA practice. You will greet patients, handle registrations, verify insurance, manage the appointment calendar, and support the clinical team to ensure smooth daily operations.

This on-site role emphasizes strong organizational and communication skills, proficiency with Microsoft Office, and a commitment to delivering a five-star patient experience from check-in to check-out.