Dental Front Desk & Admin Specialist — Training + Benefits

Heartland Dental; Morehead (KY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

PTO

Job summary

Beacon Hill Family Dentistry is seeking a friendly Business Assistant to join our team. You’ll support the front office, greet patients, and coordinate scheduling in Dentrix to create a positive first impression.

Work with providers and staff to manage phones, emails, insurance communications, claims, and payments while upholding HIPAA standards and data security.

Heartland Dental offers competitive benefits and opportunities for growth in a supportive, team-oriented environment.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims and coverage.
• Post patient payments and process accounts receivable.
• Review treatment plan fees and patient payment options, and support system implementation.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Beacon Hill Family Dentistry is seeking a friendly Business Assistant to join our team. You’ll support the front office, greet patients, and coordinate scheduling in Dentrix to create a positive first impression.

Work with providers and staff to manage phones, emails, insurance communications, claims, and payments while upholding HIPAA standards and data security.

Heartland Dental offers competitive benefits and opportunities for growth in a supportive, team-oriented environment.