Front Office Pro: Healthcare Admin & Patient Experience

Beacon Oral Specialists; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Referral Program

Job summary

Beacon Oral Specialists is seeking a Front Office II for our North Florida Oral & Facial Surgery practice in Jacksonville/Mandarin, FL. The role focuses on patient reception, scheduling, insurance verification, and seamless front desk operations in a fast-paced healthcare setting.

We value organized professionals with strong communication, discretion, and proficiency in Microsoft Office. Monday–Friday, on-site, with competitive benefits and a collaborative team dedicated to delivering excellent

Qualifications

• Requires high school diploma or equivalent.
• Experience as a Front Office Administrator, Receptionist, or similar in healthcare/dental settings is required.
• Proficiency in computer software applications and Microsoft Office.
• Strong organizational skills and attention to detail for patient records, scheduling, and admin tasks.
• Professional demeanor and customer service mindset; excellent written and verbal communication.
• Ability to use discretion with sensitive information.

Responsibilities

• Greet and register patients; verify insurance information; assist with paperwork.
• Manage appointment calendar; coordinate with surgeons and staff to optimize scheduling.
• Answer phone calls and emails; provide information on services and policies.
• Maintain and update patient records with confidentiality and accuracy.
• Collaborate with patients to verify insurance coverage and explain benefits.
• Coordinate office tasks, ordering supplies, and vendor communication.
• Deliver a five-star patient experience from check-in to check-out; adhere to policies.
• Maintain confidentiality of doctors, staff, and patient information.

Skills

Front office experience

MS Office

Organizational skills

Excellent communication

Healthcare experience

Discretion with sensitive information

Education

High school diploma

Tools

Microsoft Office

Job description

Beacon Oral Specialists is seeking a Front Office II for our North Florida Oral & Facial Surgery practice in Jacksonville/Mandarin, FL. The role focuses on patient reception, scheduling, insurance verification, and seamless front desk operations in a fast-paced healthcare setting.

We value organized professionals with strong communication, discretion, and proficiency in Microsoft Office. Monday–Friday, on-site, with competitive benefits and a collaborative team dedicated to delivering excellent