Dental Front Office Concierge — Part-Time with Perks & Growth

Heartland Dental; Indianapolis (IN); In loco; USD 21.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Free dental services for you and your/

401(K) retirement plan

Monthly and quarterly bonus

Continuing education and growth

Descrizione del lavoro

Heartland Dental is seeking a part-time Business Assistant for the South Indianapolis front office. You will greet patients, manage phones and emails, schedule appointments, process claims, and handle payments while upholding HIPAA standards.

The role supports a collaborative team environment with growth opportunities, comprehensive benefits, and bonus opportunities. Knowledge of Dentrix is preferred and prior dental/medical experience is a plus.

Competenze

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Mansioni

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email, and insurer communication.
• Schedule and confirm appointments for multiple providers.
• Use Dentrix for scheduling and records management.
• Process patient payments and accounts receivable; post insurance claims.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Conoscenze

Customer service

Communication

Organization

Dentrix

Strumenti

Dentrix

Descrizione del lavoro

Heartland Dental is seeking a part-time Business Assistant for the South Indianapolis front office. You will greet patients, manage phones and emails, schedule appointments, process claims, and handle payments while upholding HIPAA standards.

The role supports a collaborative team environment with growth opportunities, comprehensive benefits, and bonus opportunities. Knowledge of Dentrix is preferred and prior dental/medical experience is a plus.