Dental Front Office & Billing Specialist for Growth

Heartland Dental; Brownsburg (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Free dental for you and dependents

Life Insurance

401K retirement plan

Bonus opportunities

Paid holidays

PTO accrual from start

Continuing education

Job summary

Green Street Dental Care in Brownsburg, IN, part of Heartland Dental, is seeking a friendly Business Assistant to join our front office team. You will support patient intake, appointment scheduling, and billing processes in a collaborative, patient-focused environment.

Ideal candidates bring strong customer service skills, clear communication, and HIPAA awareness. Training and ongoing education are provided within Heartland Dental’s supportive network.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and data-protection awareness required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email, and patient communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims, benefits verification, and coverage explanations.
• Post patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA compliance

Tools

Dentrix

Job description

Green Street Dental Care in Brownsburg, IN, part of Heartland Dental, is seeking a friendly Business Assistant to join our front office team. You will support patient intake, appointment scheduling, and billing processes in a collaborative, patient-focused environment.

Ideal candidates bring strong customer service skills, clear communication, and HIPAA awareness. Training and ongoing education are provided within Heartland Dental’s supportive network.