Dental Front Office & Insurance Coordinator

Heartland Dental LLC; Oswego Township (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Education and training opportunities

Job summary

Heartland Dental LLC is seeking an experienced Business Assistant for our Oswego office. You will manage front desk duties, answer calls, coordinate patient communications, and work with Dentrix for scheduling and records.

This role emphasizes excellent patient service, teamwork, and efficient office operations. The ideal candidate has dental front office experience, strong communication, and organizational skills.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguards awareness.

Responsibilities

• Greet and welcome patients at entry to create a positive first impression.
• Manage front office duties: phones, mail/email, and insurance communications.
• Use Dentrix for scheduling and records.
• Schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Front office experience

Customer service

Communication skills

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental LLC is seeking an experienced Business Assistant for our Oswego office. You will manage front desk duties, answer calls, coordinate patient communications, and work with Dentrix for scheduling and records.

This role emphasizes excellent patient service, teamwork, and efficient office operations. The ideal candidate has dental front office experience, strong communication, and organizational skills.