Dental Front Office & Insurance Coordinator

Heartland; Missouri; On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Job summary

Heartland Dental is seeking a Business Assistant for Premier Dental Partners- Fenton. You’ll support front office operations, greet patients, manage scheduling, and coordinate with insurance companies to optimize office workflow.

The role emphasizes teamwork, ongoing learning, and a patient-first approach within a large dental support organization. Training and advancement are available across Heartland Dental’s network.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Experience with dental software (Dentrix) is a plus.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail/email, communicate with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims, verify benefits and coverage details.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Dentrix

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Premier Dental Partners- Fenton. You’ll support front office operations, greet patients, manage scheduling, and coordinate with insurance companies to optimize office workflow.

The role emphasizes teamwork, ongoing learning, and a patient-first approach within a large dental support organization. Training and advancement are available across Heartland Dental’s network.