Dental Front Office & Billing Specialist

Heartland; Fenton (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

6 paid holidays

PTO

Job summary

Premier Dental Partners- Fenton, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient experience in a fast-paced dental setting.

You will greet patients, handle phones, scheduling, insurance communications, and billing while ensuring HIPAA compliance and data safeguards. The role involves collaboration with clinicians to optimize office efficiency and patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI is required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, scheduling with patients and insurers.
• Schedule appointments for multiple providers and confirm visits.
• Process insurance claims, follow up on outstanding items, verify benefits and coverage.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Premier Dental Partners- Fenton, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient experience in a fast-paced dental setting.

You will greet patients, handle phones, scheduling, insurance communications, and billing while ensuring HIPAA compliance and data safeguards. The role involves collaboration with clinicians to optimize office efficiency and patient care.