Dental Front Office & Guest Experience Specialist

DECA Dental Group; Kyle (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the EMP

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental in Texas is seeking a Front Office Associate to greet patients, schedule appointments, and support the dental team with warm, professional service. You will be the first point of contact, handling check-ins, payments, and insurance coordination to keep the front desk running smoothly.

This role offers growth opportunities within a fast-growing dental group that values patient-centered care, technology, and a collaborative culture.

Qualifications

• Strong customer service and communication skills.
• Professional, friendly demeanor with guests and team.
• Willingness to travel to DeNovo offices as needed.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication

Friendly demeanor

Travel readiness

Job description

Ideal Dental in Texas is seeking a Front Office Associate to greet patients, schedule appointments, and support the dental team with warm, professional service. You will be the first point of contact, handling check-ins, payments, and insurance coordination to keep the front desk running smoothly.

This role offers growth opportunities within a fast-growing dental group that values patient-centered care, technology, and a collaborative culture.