Dental Front Office Coordinator — Weekdays

Heartland; Davenport (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO

Job summary

Heartland Dental’s Davenport, FL office is seeking a Business Assistant to greet patients, manage front desk duties, and support daily office operations. The role requires dental front office experience and preferred bilingual English/Spanish communication, with duties spanning scheduling, insurance follow-up, and payment processing.

The position emphasizes teamwork, patient-first service, and opportunities to grow within a stable, nationwide network.

Qualifications

• Dental front office experience is REQUIRED.
• Bilingual English/Spanish preferred.
• Experience in fast-paced, customer-centric environment is beneficial.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communication with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on payments and verification of benefits.
• Post insurance and patient payments; process accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Dental front office

Customer service

Bilingual

Tools

Dentrix

Job description

Heartland Dental’s Davenport, FL office is seeking a Business Assistant to greet patients, manage front desk duties, and support daily office operations. The role requires dental front office experience and preferred bilingual English/Spanish communication, with duties spanning scheduling, insurance follow-up, and payment processing.

The position emphasizes teamwork, patient-first service, and opportunities to grow within a stable, nationwide network.