Bilingual Front Office & Billing Assistant

Heartland Dental; Florida; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Daily Pay access

Job summary

Heartland Dental's Select Dental Care is seeking a bilingual English/Spanish Business Assistant to join our front-office team in Florida. You will greet patients, manage calls, schedule appointments, and handle billing tasks with Dentrix, while supporting insurance communications and practice operations.

The ideal candidate has strong communication skills, customer service orientation, and the ability to work in a fast-paced dental setting. Training and competitive benefits accompany this role.

Qualifications

• Bilingual English/Spanish required.
• Experience in fast-paced, customer-centric environments.
• Knowledge of HIPAA and patient privacy; training may be required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking mail/email, and communicating with patients and insurers.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Heartland Dental's Select Dental Care is seeking a bilingual English/Spanish Business Assistant to join our front-office team in Florida. You will greet patients, manage calls, schedule appointments, and handle billing tasks with Dentrix, while supporting insurance communications and practice operations.

The ideal candidate has strong communication skills, customer service orientation, and the ability to work in a fast-paced dental setting. Training and competitive benefits accompany this role.