Dental Front Office Coordinator - Scheduling & Patient Care

Heartland; The Woodlands (TX); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for the Carus Dental-Woodlands office in Woodlands, TX. You will support front desk operations, greet patients, handle scheduling, insurance communications, and billing tasks to ensure smooth daily office functions.

The role emphasizes patient-first service, team collaboration, and ongoing learning within a supportive Heartland Dental network. This non-clinical position offers competitive benefits and growth opportunities in a stable, nationwide

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.
• Front desk dental experience required.
• Dental or medical setting experience preferred.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Excellent communication

Organizational skills

Team player

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for the Carus Dental-Woodlands office in Woodlands, TX. You will support front desk operations, greet patients, handle scheduling, insurance communications, and billing tasks to ensure smooth daily office functions.

The role emphasizes patient-first service, team collaboration, and ongoing learning within a supportive Heartland Dental network. This non-clinical position offers competitive benefits and growth opportunities in a stable, nationwide