Dental Front Office Coordinator — Patient Care Pro

Imagen Dental Partners LLC; Ela Township (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

401k with company match

Paid time off and holidays

Medical, vision, life insurance and/or

Job summary

Lakeside Dental in North Barrington is seeking a Dental Front Office Coordinator with experience in patient outreach, scheduling, and financial discussions. You will be the face and voice of the practice, greet patients, manage calls, coordinate appointments, and help patients feel comfortable during their visits.

Ideal candidates have dental front office experience, strong team spirit, and a friendly, professional manner.

Qualifications

• 1+ year of dental front office experience
• Strong understanding of dental office workflows and terminology
• 2+ years experience answering phones, scheduling, and communicating with patients
• 1+ years experience discussing financial responsibilities and collecting payments
• Friendly, professional, patient-centered communication style
• Strong organization and attention to detail
• Reliable, positive, and team-oriented

Responsibilities

• Greet and welcome patients while creating a positive first impression
• Answer incoming calls and confidently assist patients with questions and scheduling
• Schedule and confirm appointments while helping maintain a productive patient schedule
• Check patients in and out and maintain accurate patient records
• Discuss patient balances and financial responsibilities clearly and professionally
• Collect payments at the time of service
• Help patients understand treatment, insurance, and financial information
• Partner closely with the clinical team to ensure a seamless patient experience
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment

Skills

Dental front office experience

Phone-based scheduling

Patient communication

Organization & detail orientation

Team-oriented

Customer service

Tools

Dental practice management software

Job description

Lakeside Dental in North Barrington is seeking a Dental Front Office Coordinator with experience in patient outreach, scheduling, and financial discussions. You will be the face and voice of the practice, greet patients, manage calls, coordinate appointments, and help patients feel comfortable during their visits.

Ideal candidates have dental front office experience, strong team spirit, and a friendly, professional manner.