Front Office

Imagen Dental Partners; Ela Township (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

401k with company match

Paid time off and holidays

Medical, vision, life insurance and/or

Job summary

Lakeside Dental in North Barrington is seeking a Dental Front Office Coordinator with experience in patient outreach, scheduling, and financial discussions. You will be the face and voice of the practice, greet patients, manage calls, coordinate appointments, and help patients feel comfortable during their visits.

Ideal candidates have dental front office experience, strong team spirit, and a friendly, professional manner.

Qualifications

• 1+ year of dental front office experience
• Strong understanding of dental office workflows and terminology
• 2+ years experience answering phones, scheduling, and communicating with patients
• 1+ years experience discussing financial responsibilities and collecting payments
• Friendly, professional, patient-centered communication style
• Strong organization and attention to detail
• Reliable, positive, and team-oriented

Responsibilities

• Greet and welcome patients while creating a positive first impression
• Answer incoming calls and confidently assist patients with questions and scheduling
• Schedule and confirm appointments while helping maintain a productive patient schedule
• Check patients in and out and maintain accurate patient records
• Discuss patient balances and financial responsibilities clearly and professionally
• Collect payments at the time of service
• Help patients understand treatment, insurance, and financial information
• Partner closely with the clinical team to ensure a seamless patient experience
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment

Skills

Dental front office experience

Phone-based scheduling

Patient communication

Organization & detail orientation

Team-oriented

Customer service

Tools

Dental practice management software

Job description

General Overview

Dental Front Office Coordinator

Are you an experienced dental professional who loves connecting with patients and helping a busy practice run smoothly?

Lakeside Dental is looking for an experienced Dental Front Office Coordinator to join our team in North Barrington. We’re looking for someone who understands the dental front office, communicates confidently with patients, and knows how important the front desk is to create an exceptional patient experience.

You’ll be one of the faces and voices of our practice, welcoming patients, answering phones, coordinating schedules, discussing treatment and financial information, collecting payments, and helping patients feel comfortable and cared for throughout their visit.

What We’ll Offer You

• $23–$28/hour based on dental experience
• Full-time position with benefits
• 401(k) with company match
• Paid time off and holidays
• Medical, vision, life insurance and disability plans, plus wellness programs
• Benefits and perks for you, your family, and even your pet

Schedule

Monday: 8:00am - 4:30pm
Tuesday: 7:00am - 3:30pm
Wednesday: 8:00am - 4:30pm
Thursday: 7:00am - 3:30pm

Responsibilities

As our Dental Front Office Coordinator, you will:

• Greet and welcome patients while creating a positive first impression
• Answer incoming calls and confidently assist patients with questions and scheduling
• Schedule and confirm appointments while helping maintain a productive patient schedule
• Check patients in and out and maintain accurate patient records
• Discuss patient balances and financial responsibilities clearly and professionally
• Collect payments at the time of service
• Help patients understand treatment, insurance, and financial information
• Partner closely with the clinical team to ensure a seamless patient experience
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment

Qualifications

Required Qualifications

• 1+ year previous dental front office experience
• Strong understanding of dental office workflows and terminology
• 2+ years' experience answering phones, scheduleing and communicating with patients
• 1+ years expereince discussing financial responsibilities and collecting payments
• Friendly, professional, patient-centered communication style
• Strong organization and attention to detail
• Reliable, positive, and team-oriented

Preferred Qualifications

• Experience with dental insurance verification and benefits
• Treatment planning or financial presentation experience
• Dental billing experience
• Experience with dental practice management software

About Lakeside Dental

At Lakeside Dental, we believe the patient experience begins before a patient ever sits in the dental chair. We’re looking for someone who understands dentistry, enjoys building relationships with patients, and takes pride in helping both patients and the practice succeed.

If you’re an experienced dental front office professional who is personable, confident, organized, and passionate about taking great care of patients, we’d love to meet you.

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.