Dental Front Office Coordinator — Patient Experience

Imagen Dental Partners LLC; North Barrington (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holidays

Medical, vision, life insurance and 2+

Job summary

Lakeside Dental in North Barrington, IL is seeking a Dental Front Office Coordinator to greet patients, manage calls, schedule appointments, and handle financial discussions. You will coordinate with the clinical team to ensure a smooth, patient-centered visit and maintain accurate records, contributing to a welcoming practice culture.

The role is full-time with benefits, including 401(k) with company match and paid time off.

Qualifications

• 1+ year previous dental front office experience.
• Strong understanding of dental office workflows and terminology.

Responsibilities

• Greet and welcome patients while creating a positive first impression.
• Answer incoming calls and confidently assist patients with questions and scheduling.
• Schedule and confirm appointments while helping maintain a productive patient schedule.
• Check patients in and out and maintain accurate patient records.
• Discuss patient balances and financial responsibilities clearly and professionally.
• Collect payments at the time of service.
• Help patients understand treatment, insurance, and financial information.
• Partner closely with the clinical team to ensure a seamless patient experience.
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment.

Skills

Dental front office experience

Phone answering & scheduling

Communication with patients

Organization & attention to detail

Tools

Dental practice management software

Dental insurance verification

Job description

Lakeside Dental in North Barrington, IL is seeking a Dental Front Office Coordinator to greet patients, manage calls, schedule appointments, and handle financial discussions. You will coordinate with the clinical team to ensure a smooth, patient-centered visit and maintain accurate records, contributing to a welcoming practice culture.

The role is full-time with benefits, including 401(k) with company match and paid time off.