Front Office

Imagen Dental Partners LLC; North Barrington (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holidays

Medical, vision, life insurance and 2+

Job summary

Lakeside Dental in North Barrington, IL is seeking a Dental Front Office Coordinator to greet patients, manage calls, schedule appointments, and handle financial discussions. You will coordinate with the clinical team to ensure a smooth, patient-centered visit and maintain accurate records, contributing to a welcoming practice culture.

The role is full-time with benefits, including 401(k) with company match and paid time off.

Qualifications

• 1+ year previous dental front office experience.
• Strong understanding of dental office workflows and terminology.

Responsibilities

• Greet and welcome patients while creating a positive first impression.
• Answer incoming calls and confidently assist patients with questions and scheduling.
• Schedule and confirm appointments while helping maintain a productive patient schedule.
• Check patients in and out and maintain accurate patient records.
• Discuss patient balances and financial responsibilities clearly and professionally.
• Collect payments at the time of service.
• Help patients understand treatment, insurance, and financial information.
• Partner closely with the clinical team to ensure a seamless patient experience.
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment.

Skills

Dental front office experience

Phone answering & scheduling

Communication with patients

Organization & attention to detail

Tools

Dental practice management software

Dental insurance verification

Job description

General Overview

Dental Front Office Coordinator

Are you an experienced dental professional who loves connecting with patients and helping a busy practice run smoothly?

Lakeside Dental is looking for an experienced Dental Front Office Coordinator to join our team in North Barrington. We’re looking for someone who understands the dental front office, communicates confidently with patients, and knows how important the front desk is to create an exceptional patient experience.

You’ll be one of the faces and voices of our practice, welcoming patients, answering phones, coordinating schedules, discussing treatment and financial information, collecting payments, and helping patients feel comfortable and cared for throughout their visit.

What We’ll Offer You

• $23-$28/hour based on dental experience
• Full-time position with benefits
• 401(k) with company match
• Paid time off and holidays
• Medical, vision, life insurance and disability plans, plus wellness programs
• Benefits and perks for you, your family, and even your pet

Schedule

Monday: 8:00am - 4:30pm

Tuesday: 7:00am - 3:30pm

Wednesday: 8:00am - 4:30pm

Thursday: 7:00am - 3:30pm

Responsibilities

• Greet and welcome patients while creating a positive first impression
• Answer incoming calls and confidently assist patients with questions and scheduling
• Schedule and confirm appointments while helping maintain a productive patient schedule
• Check patients in and out and maintain accurate patient records
• Discuss patient balances and financial responsibilities clearly and professionally
• Collect payments at the time of service
• Help patients understand treatment, insurance, and financial information
• Partner closely with the clinical team to ensure a seamless patient experience
• Build strong relationships with patients and contribute to a welcoming, patient-centered environment

Qualifications

Required Qualifications

• 1+ year previous dental front office experience
• Strong understanding of dental office workflows and terminology
• 2+ years' experience answering phones, scheduleing and communicating with patients
• 1+ years expereince discussing financial responsibilities and collecting payments
• Friendly, professional, patient-centered communication style
• Strong organization and attention to detail
• Reliable, positive, and team-oriented

Preferred Qualifications

• Experience with dental insurance verification and benefits
• Treatment planning or financial presentation experience
• Dental billing experience
• Experience with dental practice management software

About Lakeside Dental

At Lakeside Dental, we believe the patient experience begins before a patient ever sits in the dental chair. We’re looking for someone who understands dentistry, enjoys building relationships with patients, and takes pride in helping both patients and the practice succeed.

If you’re an experienced dental front office professional who is personable, confident, organized, and passionate about taking great care of patients, we’d love to meet you.

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.