Dental Front Desk & Patient Experience Coordinator

U.S. Oral Surgery Management; West Allis (WI); On-site; USD 25,000 - 28,000; Full time

Job summary

Wisconsin Oral Surgery & Dental Implants in Milwaukee seeks a dynamic Front Desk Office Coordinator to join our oral surgery practice. You will greet patients, manage calls, schedule appointments, and provide essential administrative support as the first point of contact.

The role requires a high school diploma, a patient-centric attitude, and preferred dental or medical experience. This is a full-time, on-site position with opportunities for growth in a fast-paced office.

Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Responsibilities

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Skills

Patient service

Communication

Administrative skills

Multitasking

Customer service

Education

High school diploma

Job description

Wisconsin Oral Surgery & Dental Implants in Milwaukee seeks a dynamic Front Desk Office Coordinator to join our oral surgery practice. You will greet patients, manage calls, schedule appointments, and provide essential administrative support as the first point of contact.

The role requires a high school diploma, a patient-centric attitude, and preferred dental or medical experience. This is a full-time, on-site position with opportunities for growth in a fast-paced office.