Dental Front Office Coordinator

Richmond Dental; Richmond (VT); On-site; USD 34,000 - 44,000; Full time

Job summary

Richmond Dental in Richmond, VT is seeking a Front Office Coordinator to greet patients, schedule appointments, present treatment plans, and manage daily front desk operations in a fully digital dental practice.

The ideal candidate has dental front desk experience, Dentrix proficiency, strong communication, and the ability to maintain compliance with OSHA and HIPAA, while collaborating with a motivated dental team.

Qualifications

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to optimize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally, even under pressure.
• Maintain a positive and professional image within the workspace.
• Assist clinical team with set up/break down of operatory and instrument sterilization.

Skills

Dental office experience

Excellent communication

HIPAA/OSHA compliance

Microsoft Office

Team collaboration

Education

High School Degree

Tools

Dentrix

Microsoft Office

Dental practice management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Front Office Coordinator

Full Time Richmond, VT, US

2 days ago Requisition ID: 2908

Salary Range: $25.00 To $32.00 Hourly

Richmond Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.


• Schedule and confirm patient appointments to maximize the provider schedules.


• Present treatment plans and financial responsibilities effectively to patients.


• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.


• Maintain a positive and professional image, both individually and within the workspace.


• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.


• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.


• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience preferred.


• Dentrix experience strongly preferred.


• Excellent oral and written communication skills.


• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.


• Facility with Microsoft Office and dental practice management software.


• Positively contribute to a respectful and collaborative working environment with coworkers.


• Facilitate patient comfort, care, and satisfaction consistently.


• Willingness to advance skills through continuing education opportunities.


• Present to work during scheduled shifts.

Education and Experience

• High School Degree.


• Prior front desk experience in a medical or dental office.


• People management or staff/ project coordination experience.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.


• Prolonged periods of periods of standing andbending.


• Must be able to lift <15 pounds at times.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days


• Medical


• Vision


• Dental allowance


• Uniform allowance, as needed


• And many more!

*Benefits are subject to change and eligibility*

The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.