Dental Front Office Coordinator

Generations-Dental-Care; Concord (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO

Medical

Vision

Dental allowance

Uniform allowance

Many more

Job summary

Generations Dental Care in Concord, NH is seeking a motivated Front Office Coordinator. You will greet patients, manage schedules, and handle routine administrative tasks to support a smooth-running practice. You will present treatment plans and financial information to patients, coordinate with the dental team, and ensure accurate insurance and patient accounts.

Dentrix and MS Office experience are preferred; a high school diploma is required. Schedule: Monday–Friday 8am–5pm.

Qualifications

• High School Degree or equivalent.
• Front desk experience in medical or dental office.
• Experience scheduling and billing in a dental setting.
• Dentrix experience is a strong plus.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to maximize provider schedules.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally.
• Maintain a positive and professional image in the workspace.
• Assist clinical team with operatory setup and instrument sterilization.

Skills

Dental office experience

Communication skills

Customer service

Multi-tasking

Present to work during scheduled Sh</w

Education

High School Diploma

Tools

Dentrix

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Front Office Coordinator

Full Time Concord, NH, US

5 days ago Requisition ID: 2901

Salary Range: $20.00 To $24.00 Hourly

Generations Dental Care proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office.

Overview

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Schedule: Monday - Friday 8am-5pm

Duties/Responsibilities

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
• Schedule and confirm patient appointments to maximize the provider schedules.
• Present treatment plans and financial responsibilities effectively to patients.
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
• Maintain a positive and professional image, both individually and within the workspace.
• Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
• Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
• Other assigned duties and responsibilities per management.

Required Skills/Abilities

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Facility with Microsoft Office and dental practice management software.
• Positively contribute to a respectful and collaborative working environment with coworkers.
• Facilitate patient comfort, care, and satisfaction consistently.
• Willingness to advance skills through continuing education opportunities.
• Present to work during scheduled shifts.

Education and Experience

• High School Degree.
• Prior front desk experience in a medical or dental office.
• People management or staff/ project coordination experience.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing andbending.
• Must be able to lift <15 pounds at times.

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• And many more!

*Benefits are subject to change and eligibility*

Our Mission & Values: Drive All Decisions and Actions "To Make Our Teams, Patients, and Practices Happier and Healthier!"