Front Office Coordinator

Socket.dev; Town of Texas (WI); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

Life insurance

401(k) with employer match

Paid time off

Paid holidays

Team-focused culture

Work-life balance

Job summary

Socket.dev in Wisconsin is seeking a Front Office Coordinator to join our patient-centered dental team. You will greet patients, manage check-in, schedule appointments, verify insurance, collect payments, and assist with treatment plan presentations.

We value teamwork, growth, and high-quality care, offering competitive pay, medical/dental/vision options, disability insurance, 401(k) with employer match, PTO, holidays, and a supportive work environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of front office experience in a dental setting preferred.
• Excellent customer service and communication skills are essential.
• Detail-oriented with strong organizational and multitasking abilities required.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentations and financial arrangements when needed.
• Maintain up-to-date knowledge of services and accepted insurance plans.
• Confirm appointments and manage the daily schedule to reduce no-shows.
• Support HIPAA/OSHA compliance and practice policies.
• Collaborate with clinical and administrative teams for a smooth patient experience.
• Maintain an organized front office environment.
• Perform other duties as related to the position.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Denticon

Job description

Front Office Coordinator

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

Schedule:
Monday: 8am-4pm
Tuesday: 8am-4pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: 8am-2pm

Compensation & Benefits

• Competitive pay
• Medical, Dental and Vision insurance options
• Short-term and long-term disability insurance
• Life insurance gifted to you
• 401(k) with employer match
• Paid time off and paid holidays
• A team culture focused on growth, communication, and high-quality care
• Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

• Greet and check in patients with warmth, professionalism, and efficiency
• Answer phone calls, respond to patient inquiries, and schedule appointments
• Verify dental insurance eligibility and accurately input patient and insurance information
• Collect co-pays, process payments, and balance daily transactions
• Assist with treatment plan presentation and financial arrangements when needed
• Maintain up-to-date knowledge of services offered and insurance plans accepted
• Confirm patient appointments and manage the daily schedule to reduce no-shows
• Support compliance with HIPAA, OSHA, and Squire Dental policies
• Collaborate with clinical and administrative teams to ensure a smooth patient experience
• Maintain an organized front office environment
• Other duties as it relates to the position

Qualifications

Required:

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Excellent customer service and communication skills
• Detail-oriented with strong organizational and multitasking abilities

Preferred:

• Proficiency in dental software systems (Denticon)

Work Environment & Physical Requirements

• Frequent use of a computer, phone, and standard office equipment
• Ability to sit, stand, and assist patients for extended periods
• Occasional lifting of office supplies or records

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.