Dental Front Office Coordinator

BGH Dental; Greenfield (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

PTO

Medical

Vision

Dental allowance

Uniform allowance

Office closure days

Job summary

BGH Dental in Greenfield, MA is seeking a friendly Dental Front Office Coordinator to join our team. The role handles patient check-in, scheduling, insurance verification, and front desk operations, with a Monday–Friday schedule.

The position offers hourly pay of $21.00–$22.00 and an array of benefits to full-time staff, including PTO and medical coverage.

Qualifications

• 1+ year of dental front office experience preferred.
• Experience with scheduling, data entry, and patient communications is expected.
• Strong organizational and multitasking abilities are essential.
• Excellent verbal and written communication skills are required.
• Positive attitude and commitment to outstanding patient service.

Responsibilities

• Greet and check-in patients with professionalism and warmth.
• Manage phone calls, schedule appointments, and confirm visits.
• Verify dental insurance benefits and input patient data accurately.
• Collect payments and review financial arrangements.
• Maintain up-to-date patient records and assist with patient communications.
• Support the back office team in maintaining efficient workflow.
• Ensure a clean, organized, and inviting front office space.

Skills

Front office experience

Strong communication

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Dentrix

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Front Office Coordinator

Full Time Greenfield, MA, US

Salary Range: $21.00 To $22.00 Hourly

BGH is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our dynamic dental team.

As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment and ensuring the front office operates efficiently.

Schedule: Monday - Friday 8:00AM to 5:00PM

Key Responsibilities:

• Greet and check-in patients with professionalism and warmth
• Manage phone calls, schedule appointments, and confirm visits
• Verify dental insurance benefits and accurately input patient data
• Collect payments and review financial arrangements
• Maintain up-to-date patient records and assist with patient communications
• Support the back office team in maintaining efficient workflow
• Ensure a clean, organized, and inviting front office space

What We’re Looking For:

• 1+ year of dental front office experience preferred, willing to train
• Familiarity with dental practice management software (Dentrix)
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• A positive attitude and commitment to outstanding patient service
• High school diploma or equivalent required

Benefits for Full-Time Employees*

• PTO, paid holidays, office closure days
• Medical
• Vision
• Dental allowance
• Uniform allowance, as needed
• And many more!

*Benefits are subject to change and eligibility*

Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.