Dental Front Desk Coordinator

Gilder Search Group; Fort Wayne (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Paid Time Off (PTO)

401(k) Options

Growth opportunities

Job summary

Gilder Search Group in Fort Wayne, Indiana, is seeking a Front Desk Coordinator for a full-time role in a family dentistry practice.

You will greet patients, manage check-ins, schedule appointments, handle records, and assist with payments and insurance verification, ensuring a welcoming and efficient front office.

The position requires at least a high school diploma and 1 year of administrative experience, with preferred dental/medical exposure; Dentrix or Eaglesoft familiarity is a plus.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year of office or administrative experience.
• Dental/medical setting experience is strongly preferred.
• Proficiency with basic computer tasks and ~40 WPM typing.

Responsibilities

• Greet patients and check in/out in a warm, professional manner.
• Schedule, confirm, and coordinate appointments to maintain provider availability.
• Maintain patient records and manage daily front office tasks.
• Present treatment options and assist with insurance verification and payments.
• Collaborate with staff to ensure smooth patient flow.

Skills

Phone etiquette

Multi-tasking

Reliability

Self-motivation

Education

High School diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Position Title: Front Desk Coordinator

Pay Range: $20.00 - $25.00 per hour (commensurate with experience)

Benefits: Full Benefits Package Included

Role Purpose

Our purpose is to compassionately serve our community by providing friendly, modern, family dentistry.

The Front Desk Coordinator plays a vital role in fulfilling this mission by ensuring every patient interaction - whether by phone, online, or in person is welcoming, organized, and professional. This full-time position helps create a smooth, positive patient experience while supporting the efficiency and success of the clinical team.

Key Responsibilities

• Patient Interaction & First Impressions: Greet and check in patients in a warm, friendly manner; answer incoming phone calls promptly and professionally.


• Scheduling & Communication: Schedule, confirm, and coordinate appointments to maintain an organized and productive provider schedule.


• Administrative Operations: Maintain accurate electronic and paper patient records, handle correspondence, and manage daily front office administrative tasks.


• Financial & Treatment Support: Assist with presenting treatment plans and financial options, process payments, and support insurance verification.


• Team Collaboration: Work closely with administrative and clinical staff to ensure optimal patient flow and a positive, drama-free work environment.

Qualifications

• Education: High school diploma or equivalent required.


• Experience: Minimum 1 year of office or administrative experience required (2+ years in a dental or medical setting strongly preferred).


• Technical Skills: Basic computer proficiency and typing speed of ~40 WPM with minimal errors. Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.


• Soft Skills: Exceptional phone etiquette, strong multi-tasking abilities, self-motivation, and reliability.

Benefits & Perks

• Healthcare: Comprehensive Health, Vision, and Dental Coverage Options (including employee/dependent dental perks)


• Time Off: Paid Time Off (PTO) and Paid Holidays


• Financial: Retirement Plan / 401(k) Options


• Growth: Continuous training and professional development opportunities