Dental Front Office Coordinator

Heartland Dental; Milford (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Dental's Milford - Meijer office is seeking a Dental Office Assistant to join our fast-paced, patient-centric team. You’ll greet patients, answer phones, manage front desk tasks, and support scheduling and insurance processes using Dentrix.

As part of a collaborative Heartland Dental office, you’ll help deliver exceptional patient care, coordinate with providers, handle claims and payments, and participate in ongoing training to grow within a stable, nationwide organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguards required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental's Milford - Meijer office is seeking a Dental Office Assistant to join our fast-paced, patient-centric team. You’ll greet patients, answer phones, manage front desk tasks, and support scheduling and insurance processes using Dentrix.

As part of a collaborative Heartland Dental office, you’ll help deliver exceptional patient care, coordinate with providers, handle claims and payments, and participate in ongoing training to grow within a stable, nationwide organization.