Dental Front Desk & Business Assistant

Heartland Dental; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Free dental services for dependents

Life and disability insurance

401(K) retirement plan

Monthly/quarterly bonuses

Paid holidays and PTO

Continuing education

Job summary

Park 100 Dental Care, supported by Heartland Dental, is seeking a Dental Front Office Business Assistant to join our NW Indy team. You will manage front office tasks, greet patients, and coordinate scheduling to deliver excellent patient care.

Join a collaborative team with opportunities for growth, continuing education, and a comprehensive benefits package including medical, vision, life insurance, 401(k), and bonuses.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards awareness.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Park 100 Dental Care, supported by Heartland Dental, is seeking a Dental Front Office Business Assistant to join our NW Indy team. You will manage front office tasks, greet patients, and coordinate scheduling to deliver excellent patient care.

Join a collaborative team with opportunities for growth, continuing education, and a comprehensive benefits package including medical, vision, life insurance, 401(k), and bonuses.