Dental Front Office & Business Assistant

Heartland Dental; Panama City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Dental Front Office Assistant for Panama City Smiles. The role involves greeting patients, managing the front desk, and supporting scheduling and billing processes.

The position requires proficiency with Dentrix and a focus on patient care in a busy dental office. You will coordinate with providers to schedule appointments, verify benefits, and post payments while delivering excellent service.

Qualifications

• 1+ years of experience in a dental/medical front desk role.
• Experience with insurance billing and accounts receivable.
• Experience with verification of insurance.
• Able to thrive in a fast-paced, patient-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and present payment options to patients.
• Collaborate with providers to implement Heartland Dental systems and improve office efficiency.

Skills

Communication

Organization

Customer service

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office Assistant for Panama City Smiles. The role involves greeting patients, managing the front desk, and supporting scheduling and billing processes.

The position requires proficiency with Dentrix and a focus on patient care in a busy dental office. You will coordinate with providers to schedule appointments, verify benefits, and post payments while delivering excellent service.