Dental Front Office & Billing Specialist

Heartland Dental; Stonecrest (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Panola Family Dental, part of Heartland Dental, seeks a Business Assistant to support front office operations and patient care. You’ll greet patients, manage phones, mail, emails, and insurer communications while using Dentrix for scheduling and records.

The role emphasizes teamwork, learning, and patient-first service, with opportunities to grow within a supported network and participate in ongoing training.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail/email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post payments and manage accounts receivable.
• Review treatment fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Panola Family Dental, part of Heartland Dental, seeks a Business Assistant to support front office operations and patient care. You’ll greet patients, manage phones, mail, emails, and insurer communications while using Dentrix for scheduling and records.

The role emphasizes teamwork, learning, and patient-first service, with opportunities to grow within a supported network and participate in ongoing training.