Dental Front Office & Billing Specialist (Dentrix)

Heartland Dental; Rogers (AR); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Training program

Daily pay

Job summary

Heartland Dental is seeking a Dental Business Office Assistant to join Family Dental Care of Rogers. You will greet patients, manage front desk duties, and use Dentrix for scheduling and records.

The role involves coordinating with providers, billing processes, and ensuring smooth daily operations in a fast-paced dental office environment. Training and benefits are provided as part of Heartland Dental’s team support.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training required.
• Regular HIPAA training as part of role.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Business Office Assistant to join Family Dental Care of Rogers. You will greet patients, manage front desk duties, and use Dentrix for scheduling and records.

The role involves coordinating with providers, billing processes, and ensuring smooth daily operations in a fast-paced dental office environment. Training and benefits are provided as part of Heartland Dental’s team support.