Dental Front Office & Billing Specialist

Heartland Dental; Georgetown (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Business Assistant to support the front office at Stable Balley Dentistry. You will greet patients, handle phones and emails, and schedule appointments using Dentrix.

You’ll assist with insurance processing, payments, and posting, while collaborating with providers to ensure smooth operations and excellent patient care. The role emphasizes teamwork, ongoing training, and a stable, patient-focused environment with opportunities for growth within the Heartland Dental

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI as required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and patient communications.
• Schedule and confirm appointments using Dentrix for multiple providers.
• Process insurance claims, verification of benefits, and payments.
• Review treatment plans, discuss payment options, and post payments.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support the front office at Stable Balley Dentistry. You will greet patients, handle phones and emails, and schedule appointments using Dentrix.

You’ll assist with insurance processing, payments, and posting, while collaborating with providers to ensure smooth operations and excellent patient care. The role emphasizes teamwork, ongoing training, and a stable, patient-focused environment with opportunities for growth within the Heartland Dental