Dental Front Office & Billing Specialist

Heartland Dental; Aberdeen (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

Paid time off (PTO)

Daily Pay access

Job summary

Heartland Dental's Aberdeen Dental Care is hiring a Front Office Business Assistant to greet patients, manage calls, scheduling, and billing support in a busy dental office. Experience with Dentrix and PHI handling is preferred, with emphasis on patient service and teamwork.

This full-time role offers training, health benefits, PTO, and opportunities for growth within a nationwide dental support organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data protection awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, patient communication with insurance.
• Utilize Dentrix for scheduling and records; schedule multiple providers.
• Process patient insurance claims, verify benefits, and explain coverage.
• Post payments and manage accounts receivable; discuss treatment fees and options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Dental software

Job description

Heartland Dental's Aberdeen Dental Care is hiring a Front Office Business Assistant to greet patients, manage calls, scheduling, and billing support in a busy dental office. Experience with Dentrix and PHI handling is preferred, with emphasis on patient service and teamwork.

This full-time role offers training, health benefits, PTO, and opportunities for growth within a nationwide dental support organization.