Dental Front Office & Billing Coordinator

Heartland Dental LLC; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Gilmore Dental Care, part of Heartland Dental, is seeking a Front Office Administrative Assistant to greet patients, manage front office duties, and coordinate scheduling using Dentrix. You will be the first impression of the team and support billing and communications with patients and insurance.

The ideal candidate has 1+ year dental office experience, strong communication and organizational skills, and a commitment to HIPAA guidelines.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and HIPAA training is required and protected.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of the team.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Gilmore Dental Care, part of Heartland Dental, is seeking a Front Office Administrative Assistant to greet patients, manage front office duties, and coordinate scheduling using Dentrix. You will be the first impression of the team and support billing and communications with patients and insurance.

The ideal candidate has 1+ year dental office experience, strong communication and organizational skills, and a commitment to HIPAA guidelines.