Dental Front Office & Admin Specialist

Heartland Dental LLC; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

PTO

Job summary

Aududon Dental & Implant Center is seeking a Business Assistant to support the front office and patient flow in a busy dental practice. The ideal candidate will have dental experience and an aptitude for learning, with attention to HIPAA and patient confidentiality.

Join a team focused on patient care and continuous improvement. The Business Assistant will handle scheduling, insurance communications, and payments while collaborating with the providers and Heartland Dental systems to optimize

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training will be required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurance.
• Schedule using Dentrix for patient appointments and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Support providers and team in implementing Heartland Dental systems.

Skills

Communication

Organizational skills

Customer service

Dentrix

Tools

Dentrix

Job description

Aududon Dental & Implant Center is seeking a Business Assistant to support the front office and patient flow in a busy dental practice. The ideal candidate will have dental experience and an aptitude for learning, with attention to HIPAA and patient confidentiality.

Join a team focused on patient care and continuous improvement. The Business Assistant will handle scheduling, insurance communications, and payments while collaborating with the providers and Heartland Dental systems to optimize