Dental Front Desk: Warm Welcome, Scheduling & Service

Ideal-Dental; New Caney (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental discount

Paid holidays

PTO

401K

Scholarship program

Job summary

Ideal Dental in Texas is seeking a Front Office Associate to join our fast-growing practice. You will be the first friendly face patients meet, handling reception, scheduling, and insurance questions with professionalism.

This role offers training, room to grow, and a collaborative team focused on patient-centered care. Responsibilities include greeting guests, confirming appointments, guiding patients through forms, handling payments, and keeping the front office organized.

Qualifications

• A welcoming smile and positive attitude.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests.

Responsibilities

• Welcome guests with a warm, friendly first impression as their main contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting front office for guests and staff.
• Assist with other tasks to support the office and team.
• Travel to DeNovo offices for new acquisitions when required.

Skills

Welcoming attitude

Customer service

Guest engagement

Job description

Ideal Dental in Texas is seeking a Front Office Associate to join our fast-growing practice. You will be the first friendly face patients meet, handling reception, scheduling, and insurance questions with professionalism.

This role offers training, room to grow, and a collaborative team focused on patient-centered care. Responsibilities include greeting guests, confirming appointments, guiding patients through forms, handling payments, and keeping the front office organized.