Dental Front Desk & Treatment Plan Coordinator

North American Dental Group; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401k

Career growth opportunities

Job summary

North American Dental Group is seeking a Front Desk Coordinator / Treatment Plan Coordinator in Pickerington, OH. You will greet patients, verify insurance, schedule visits, and collect payments, while delivering empathetic, patient-centered care in a team-focused dental practice.

The role emphasizes accuracy with financial policies, appointment management, and use of dental software. A High School Diploma is required, with 1–5 years of front desk or dental experience preferred, plus

Qualifications

• Experience in customer service, insurance processing, or dental front desk preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs quickly.

Responsibilities

• Handle patient check-in/check-out and verify insurance coverage.
• Explain procedures and services to patients using dental knowledge.
• Manage financial policies, co-pays, and end-of-day reports to keep patients at ease.
• Schedule and confirm appointments; track no-shows and cancellations.

Skills

Customer service

Insurance verification

Dental software

Microsoft Office

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

North American Dental Group is seeking a Front Desk Coordinator / Treatment Plan Coordinator in Pickerington, OH. You will greet patients, verify insurance, schedule visits, and collect payments, while delivering empathetic, patient-centered care in a team-focused dental practice.

The role emphasizes accuracy with financial policies, appointment management, and use of dental software. A High School Diploma is required, with 1–5 years of front desk or dental experience preferred, plus