Dental Front Desk Specialist - Welcoming Patients & Scheduling

Dental Associates Ltd; Alsip (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

PTO (paid time off)

401(k)

Paid Holidays

Bereavement

Job summary

Dental Associates Ltd in Alsip, IL is seeking a friendly Front Desk team member to warmly greet patients and manage check-in/check-out, scheduling, and basic billing support. The role emphasizes strong organization, clear communication, and teamwork in a fast-paced dental clinic.

You will coordinate appointments, verify insurance basics, collect copays, and keep electronic records up to date while delivering excellent patient service and a positive first impression.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in dental or healthcare field preferred.
• Clear and concise communication; professional grammar and tone.
• Strong interpersonal skills to maintain rapport with patients and staff.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome patients; manage check-in/check-out processes.
• Schedule, confirm, reschedule, and cancel appointments; send reminders.
• Assist with billing, copays, and insurance eligibility verification.
• Maintain electronic records and coordinate with dental team for smooth workflow.

Skills

Customer service

Multitasking

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Dental Associates Ltd in Alsip, IL is seeking a friendly Front Desk team member to warmly greet patients and manage check-in/check-out, scheduling, and basic billing support. The role emphasizes strong organization, clear communication, and teamwork in a fast-paced dental clinic.

You will coordinate appointments, verify insurance basics, collect copays, and keep electronic records up to date while delivering excellent patient service and a positive first impression.