Dental Front Desk Coordinator — Patient Care & Check-In

Familia Dental & Vivid Smiles; Champaign (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Holidays & Time Off

Life Insurance

Short-Term Disability

On-demand Pay

Job summary

Familia Dental in Champaign, IL is seeking a full-time Front Desk Receptionist to manage patient check-in, scheduling, and basic insurance tasks in a fast-paced dental office. The role requires friendly, professional interaction with patients and accurate handling of records and payments.

The ideal candidate will have excellent customer service skills, basic computer knowledge, and familiarity with dental software. Training is provided and a patient-centered environment is emphasized.

Qualifications

• Excellent customer service and communication skills.
• Ability to read, write, speak and understand information clearly.
• Basic computer knowledge and data entry ability.
• Experience with dental management software preferred.
• Organizational skills and attention to detail.

Responsibilities

• Greet and check in patients.
• Answer phones and schedule appointments.
• Maintain patient accounts and records.
• Verify insurance eligibility and submit claims.
• Follow HIPAA, OSHA and privacy policies.
• Attend morning huddles and office meetings.

Skills

Customer service

Phone etiquette

Verbal communication

Data entry

Dental software

Tools

Dentrix

Job description

Familia Dental in Champaign, IL is seeking a full-time Front Desk Receptionist to manage patient check-in, scheduling, and basic insurance tasks in a fast-paced dental office. The role requires friendly, professional interaction with patients and accurate handling of records and payments.

The ideal candidate will have excellent customer service skills, basic computer knowledge, and familiarity with dental software. Training is provided and a patient-centered environment is emphasized.