Dental Front Desk Receptionist - Patient Care & Scheduling

Familia Dental & Vivid Smiles; Wheeling (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Paid holidays & time off

Financial planning access

Basic life & AD&D insurance

Voluntary life insurance

Voluntary short-term disability

Voluntary long-term disability

On-demand pay

Job summary

Familia Dental in Wheeling, IL, is seeking a friendly Front Desk Receptionist to join the team full-time. As the first point of contact, you will greet patients, schedule appointments, verify insurance, and handle payments with professionalism.

The ideal candidate is organized, multitasker, patient-focused, and comfortable using dental software. Training provided; strong customer service and communication are essential.

Join a community-oriented practice that values quality, honesty, and care.

Qualifications

• Excellent customer service and communication.
• Able to read, write, speak and present information to patients.
• Strong computer literacy and basic software skills.
• Experience with dental management software preferred.
• Ability to multitask in a fast-paced environment.
• Training provided.

Responsibilities

• Greet and check in patients.
• Answer phones and schedule appointments.
• Maintain patient accounts and records.
• Verify insurance eligibility and process claims.
• Collect payments and explain billing.
• Follow HIPAA regulations and OSHA standards.
• Attend daily huddles and team meetings.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Organizational skills

Multitasking

Interpersonal skills

Listening skills

Basic computer skills

Dental software

Fast-paced environment

Training provided

Tools

Dental software

Job description

Familia Dental in Wheeling, IL, is seeking a friendly Front Desk Receptionist to join the team full-time. As the first point of contact, you will greet patients, schedule appointments, verify insurance, and handle payments with professionalism.

The ideal candidate is organized, multitasker, patient-focused, and comfortable using dental software. Training provided; strong customer service and communication are essential.

Join a community-oriented practice that values quality, honesty, and care.