Dental Front Desk Specialist (FT) – Scheduling & Patient Care

United Dental Partners, LLC; Elgin (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full Medical Insurance

401(k) with matching

Short Term Disability Coverage

Long Term Disability Coverage

Life Insurance

Flexible Spending account

Job summary

United Dental Partners, LLC is seeking a Front Desk Agent for our Elgin, IL dental office. The role serves as the first contact for patients, greeting them, verifying insurance and personal information, answering questions, and guiding them until met by the Dental Assistant.

A professional, friendly demeanor is essential to keep the office running smoothly. Experience in a dental front desk or administrative role is required.

Qualifications

• Previous administrative work in a dental office is required.
• Positive attitude and enthusiasm for the workday.
• Excellent customer service skills with an outgoing, people friendly personality.
• The ideal applicant will display and demonstrate excellent communication skills with staff and patients.
• Desire to learn new skills and expand your potential.
• Schedule is Monday - Saturday, with one day off.

Responsibilities

• Greet patients and check guests in according to established office protocols and verify and update patient information
• Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
• Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
• Manage inbound and outbound calls in a timely manner

Skills

Dental experience

Customer service

Communication skills

Administrative work

Job description

United Dental Partners, LLC is seeking a Front Desk Agent for our Elgin, IL dental office. The role serves as the first contact for patients, greeting them, verifying insurance and personal information, answering questions, and guiding them until met by the Dental Assistant.

A professional, friendly demeanor is essential to keep the office running smoothly. Experience in a dental front desk or administrative role is required.